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Channel: Introducing Cox Gigablast
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RE: Introducing Cox Gigablast

i have Gigablast and i am only getting about 300M download (thru cox's own speed test), is that normal?

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RE: Introducing Cox Gigablast

@happydog Depending on the type of connection it may be, 300-350 is he max some wireless connections are able to hold, where wired would go much higher. How are you testing the connection with getting...

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RE: Introducing Cox Gigablast

Hey Charlie Teller, We would be happy to take a look at your account. Please send us an email to Cox.Help@Cox.Com with your full name and address, verify the pin #, give a brief description of what's...

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RE: Introducing Cox Gigablast

I understand that the first part of getting set up with the Gig service is to have someone from COX come out to look at the house to see how the installation will be done.  I'm wondering though, if...

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RE: Introducing Cox Gigablast

We are moving to Virginia Beach next month and I just got off the phone with a Cox rep to set up the install appointment.  He advised that the Gigablast service is available at our address despite the...

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RE: Introducing Cox Gigablast

Depends on your hardware. If you have a device that has ethernet you can check the speed on that (make sure your device has gig ethernet not 100mb ethernet). Then it is also up to the router as well,...

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RE: Introducing Cox Gigablast

Hi rackermike, The cable modem you currently have would be sufficient because it is a Docsis 3.0 modem.  You want to make sure the equipment (wireless devices, network cards, etc.) that you are using...

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RE: Introducing Cox Gigablast

Hi,  i tested on my PC(gigabit support ) and is connected to Asus AC68U directly with a cat 6 cable. I tested it when I first got the gigablast and it was about 500, now its down to 300.  

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RE: Introducing Cox Gigablast

If I understand what you are saying,  The giga blast service requires both a fiber modem and a docs is 3.0 cable modem? That seems odd to me as a lot of the installation videos that I have seen on...

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RE: Introducing Cox Gigablast

I have a Gigablast question- I have been watching the availability for my area since getting a pamphlet advertising the services.  Today, when i entered my address, for the first time it showed that it...

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RE: Introducing Cox Gigablast

@SamLinAZ No DOCSIS 3.0 modem is required as how it is a pure fiber optic service.  ONT is provided as well as a Netgear wireless-AC router and USB wifi adapter.

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RE: Introducing Cox Gigablast

Hi ArizonaMe, this is not a technical issue that the forums members can assist you with. Please reach out to us with your name/address/Cox PIN or last 4SSN so we can research this issue for you....

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RE: Introducing Cox Gigablast

Hi AMirri, it will be a separate box, so you will have two boxes on the side of the house.

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RE: Introducing Cox Gigablast

Why is cox so slow.  I had to delete cox as my home page because it took so long to download.  When I go to my account to check the internet speed all I get is a legacy error.  It use to be so fast,...

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RE: Introducing Cox Gigablast

@TO, Which web browser are you using?  Are you able to get to the site easier if you type in the address versus having Cox.net set as your homepage?  Are you able to ping the web address?

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RE: Introducing Cox Gigablast

Is there an ETA of when Gigablast will become available for 85029 & 85302?

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RE: Introducing Cox Gigablast

@Lief Be sure to check out http://www.cox.com/giglife for information and announcements concerning Giglife.

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RE: Introducing Cox Gigablast

A couple of comments and questions about this service:1) What is the actual name of the product? I see G1GLife and Gigablast. It's highly confusing when trying to find information. For such an advanced...

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RE: Introducing Cox Gigablast

1. Gigablast is what they use.2. They are keeping it limited on purpose. It is all for fluff and marketing to compete with Google who was thinking of coming to Phoenix. Huge gigabit rollout will happen...

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RE: Introducing Cox Gigablast

How does cox propose to support Gigabit speeds when they can't currently support 150 Mb in most of their major markets? I've been struggling with low speeds for 4 months now with no solution in sight....

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